— Leadership Through Creative Systems

Jeff Coombs, Creative & Digital Marketing Executive

Jeff Coombs | Creative Director | Brand Strategy | Digital Marketing
20+
‍Years of
Creative
Leadership

I build brands, lead creative teams, and create digital experiences that work.
I take complex business goals and turn them into clear ideas, strong creative, and results you can actually measure.

Jeff Coombs | Creative Director | Brand Strategy | Digital Marketing

A multidisciplinary creative and marketing professional with extensive experience building and evolving brands across digital and traditional channels.

My work has spanned creative direction, brand strategy, website design and development, digital advertising, social media, email marketing, print, presentations, reporting, SEO and SEM, and the development of integrated marketing campaigns. I’ve helped organizations scale by creating consistent brand systems, improving their digital presence, streamlining marketing processes, and translating complex information into clear, engaging communications. Throughout my career, I’ve combined hands-on design with strategic direction, collaborating across departments and with leadership to deliver creative work that supports growth, strengthens brand recognition, and produces measurable business results.
My work has spanned creative direction, brand strategy, website design and development, digital advertising, social media, email marketing, print, presentations, reporting, SEO and SEM, and the development of integrated marketing campaigns. I’ve helped organizations scale by creating consistent brand systems, improving their digital presence, streamlining marketing processes, and translating complex information into clear, engaging communications. Throughout my career, I’ve combined hands-on design with strategic direction, collaborating across departments and with leadership to deliver creative work that supports growth, strengthens brand recognition, and produces measurable business results.

— Strategy made visible

Brand & Creative Direction

Building a scalable brand system for a rapidly growing organization

‍ACES expanded from a small regional organization into a multi-market company. As Art Director, I helped evolve the visual brand and establish a consistent creative system that could work across locations, audiences, campaigns and channels.

Creative Operations

Improved how teams plan, produce, govern, and measure creative work at scale.

Brand Transformation

Built a scalable visual and messaging system that supported rapid organizational expansion.

Digital Experience

Connected UX, content, analytics, and conversion paths across the customer journey.

—  The Challenge

01

As ACES expanded into new markets, the brand needed to communicate consistently across a growing number of locations, audiences and channels without losing its established identity.

Early ACES Logo

Early ACES Logo

ACES Logo, 2013

ACES Logo, 2013

ACES Logo, 2017

ACES Logo, 2017

— Building the System

02

I developed and refined standards for identity, typography, color and brand application, creating a more consistent visual foundation that teams could use across the organization.

"ACE" Mark, 2017

"ACE" Mark, 2017

An ACS logo use standards chart showing enlarged and reduced versions of the ACES logo with the tagline “Elevating the Standards in the Treatment of Autism,” arranged in labeled print and small-print examples on a white background.

Logo Standards, 2017

An ACES/DTC Colors Master Guide 2019 page shows primary neutrals and accent color swatches labeled with Benjamin Moore and Benjamin Moore Aura paint names on a white background.

Environmental Color Standards, 2019

A color reference chart for ACES with labeled primary and secondary swatches, including plum, dusty purple, pink, primary blue, black, base, orange, dark blue, purple, violet, and fade colors.

Brand Color System, 2023

— Making It Scalable

03

The system extended across consumer marketing, educational resources, community partnerships, service communications and local-market materials, allowing very different needs to remain recognizably ACES.

Trifold Brochure - Early Learners Program - Inside, 2026

Trifold Brochure - Early Learners Program - Outside, 2026

Trifold Brochure - back - Early Learners Program - Inside, 2026

Trifold Brochure - Early Learners Program - Inside, 2026

A young boy holds a green apple beside text promoting autism services from ACES, with a Dallas-Fort Worth autism care award banner and contact information on a teal background.

Flier - Dallas Market, 2022

Flier - Astros Game, 2026

Flier - Astros Game, 2026

Parent Handout - Functions of Behavior, 2024

Parent Handout - Functions of Behavior, 2024

A promotional flyer for ACES Adult Services with two young adults standing beside the ACES logo, a green background, and four program sections below.

One-Sheet - Service Offerings, 2023

— Evolving the Brand

04

As the organization grew, I continued evolving the visual language to support new audiences, priorities and channels while maintaining continuity with the established ACES identity.

A diverse group of four healthcare professionals stands together with a laptop and notebook, overlaid with the text 'Where You Build Your Career Matters' and 'Here Clinicians Lead the Way.'

Benefits Document - Cover, 2026

A teal and charcoal ACES History page with the ACES ABA logo, a “30 Years of Service” mark, and a timeline of milestones from 1996 to 2026 above several paragraphs of company history.

ACES History, 2026

An ACES infographic with the heading "Competitive and Transparent compensation," listing market-driven pay, performance-based incentives, and clear salary bands on a teal background.

Why ACES, 2026

A diverse group of six adults wearing ACES T-shirts stands in front of a teal poster reading “Culture That Drives Engagement & Belonging,” with bullet points below.

Culture That Drives, 2026

ACES team promotional poster with two staff members on a purple and teal background, featuring testimonial quotes and the heading “Working at ACES.”

Working at ACES, 2026

A career growth infographic on a blue background shows the headline “Start Now and See where You Can Grow” above stacked role levels from frontline clinical staff to senior leadership, with bright green vertical bars on the right.

Career Path, 2026

— The Result

05

A flexible creative system that gave ACES a consistent identity across dozens of markets and a wide range of communications while remaining adaptable to different audiences and business needs.

An ACS logo use standards chart showing enlarged and reduced versions of the ACES logo with the tagline “Elevating the Standards in the Treatment of Autism,” arranged in labeled print and small-print examples on a white background.

Logo Standards, 2017

An ACES/DTC Colors Master Guide 2019 page shows primary neutrals and accent color swatches labeled with Benjamin Moore and Benjamin Moore Aura paint names on a white background.

Environmental Color Standards, 2019

A colorful Aces brochure with sections about early learners, ABA benefits, and contact details, featuring photos of children and a logo on a white and green layout.

Trifold Brochure - Early Learners Program, 2026

A young boy holds a green apple beside text promoting autism services from ACES, with a Dallas-Fort Worth autism care award banner and contact information on a teal background.

Flier - Dallas Market, 2022

A promotional flyer for ACES Adult Services with two young adults standing beside the ACES logo, a green background, and four program sections below.

One-Sheet - Service Offerings, 2023

A diverse group of four healthcare professionals stands together with a laptop and notebook, overlaid with the text 'Where You Build Your Career Matters' and 'Here Clinicians Lead the Way.'

Benefits Document - Cover, 2026

A diverse group of six adults wearing ACES T-shirts stands in front of a teal poster reading “Culture That Drives Engagement & Belonging,” with bullet points below.

Culture That Drives - Page, 2026

A collage of six photos shows a colorful children’s play center with padded floor mats, toy furniture, shelves, and wall art under bright indoor lighting.

In-Center Pictures - Page, 2026

—  Digital systems built to perform

Web & Digital Experience

Connecting strategy, user experience and technology across the customer journey

My work spans website strategy, UX, design, development and optimization. I’ve built and evolved digital experiences that bring together brand, content, technology and measurement to make complex information easier to navigate and turn business goals into clear user journeys.

UX & Experience Design

Created clear user journeys that make complex information easier to navigate and act on.

Web Strategy & Development

Connected strategy, design, content and technology to build scalable digital experiences.

Optimization & Measurement

Used analytics, SEO, conversion data and performance insights to continuously improve digital experiences.

— THE CHALLENGE

01

As ACES expanded into new markets, its digital presence needed to support a growing number of audiences, services and locations while making it easier for people to find information and take the next step. The existing website was not designed to support the organization ACES was becoming.

A website homepage for ACES features a child and adult on the left, a blue navigation bar across the top, and service tiles below, with large text about making a difference and autism support on the right.

Existing Website - Desktop, 2012

A mobile webpage for ACS shows a woman leaning over a child in a large blue banner, with navigation links, service tiles, and a red “About Autism & Special Needs” panel below.

Existing Website - Mobile, 2012

Homepage of ACES Autism, with a child kneeling beside light blue “Making a Difference” text and service tiles below, shown in a web browser.

Existing Website - Tablet, 2012

— DESIGNING THE EXPERIENCE

02

I led successive redesigns that improved responsive behavior, content hierarchy and user journeys as ACES grew, evolving the experience from an internally built website into a more sophisticated digital platform.

2014 — First Responsive Redesign · Drupal
The ACES website homepage shows a green banner with the ACES logo and navigation links above three content columns for Careers, Get Services, and Resources.

Desktop

ACES website homepage with a gray header, navigation links, and a large hero photo of a woman and child among yellow flowers, followed by three columns for Careers, Get Services, and Resources.

Tablet

A mobile webpage for ACES shows a hero image of an adult and child with green-tinted lighting, a Careers section with an Apply button, and text about autism support.

Mobile

2018 — Designed & Art-Directed Redesign · WordPress
A webpage for an ABA and telehealth service features a child portrait in the top banner, service information cards below, and a video section in the middle.

Desktop

A website homepage for Aces, featuring a smiling child photo against a green background, a mission section, three service cards, and a video thumbnail below.

Tablet

A mobile website homepage for ACES shows a “25 Anniversary” banner with a call phone number, a “Our Mission” section, and a telehealth and ABA on demand preview below.

Mobile

— BUILDING THE SYSTEM

03

I helped create a scalable digital system that connected responsive design, reusable content, forms, marketing technology and analytics across the website and supporting digital experiences.

2018 — HIPAA-Compliant Digital Forms · Cognito Forms
A webpage titled COVID-19 Pre-Session Screening from ACES with a screening form below, including name and date fields on a white background.
A client intake registration page titled “Step Three (The Starting Line) 2021” with a “Welcome to ACES” message panel and Next and Save buttons.
A notification emails settings panel showing seven enabled email templates in a vertical list, with a toggle switched on at the top and green-highlighted rows below.
Webpage of Cognito Forms interface displaying an RBT Supervision Log form in edit mode, showing field settings for a radio button choice labeled 'I attest the above information is correct' with options Yes, No, Edit, and a text box for describing discrepancies. Buttons on top read Build, Publish, Entries.
2021+ — Marketing & Intake Integration · Dynamics 365
Dashboard overview for 'Lead: 1a - Start Here Form Submitted - pre-journey' showing delivery rate at 96.4%, with 8 blocked and 5 delivery failed; interaction stats include 82.1% open rate, 22.6% click rate, and 27.6% click-to-open rate; charts display delivery trend of emails sent (110), delivered (106), unique opens (87), and unique clicks (24) from June 15 to July 6; delivery funnel and engagement trend with total opens of 186 and clicks of 50; link insights table lists URLs with total and unique clicks plus click rates.

Email Performance

A text message setup interface showing fields for selecting a text message sender and entering a message offering a free Caregiver Collaboration Workshop. The message includes workshop details, a yes sign-up link, a no thank you link, and a note that if no response is received, a call will be made within 48 hours. A compliance profile is selected as ACES Subscription Center, purpose as Transactional, and topic as Client. Next to the form is a phone mockup displaying the formatted text message with links and icons for yes and no responses.

SMS Automation

Screenshot of a marketing automation workflow with trigger 'Marketing Form Submitted' and a sequence involving text message, wait steps, email branches on ABA therapy topics, and a schedule setting timezone to GMT with start date July 11, 2025.

Customer Journey Automation

Email from ACES titled 'Your ACES Portal Access – Next Steps to Begin Services,' addressed to Jeff Coombs with instructions to access the ACES Portal for initial paperwork completion. The top includes an image of a woman smiling at a young boy holding a yellow toy. Email explains the paperwork process, time to complete, and contact info, with a prominent 'Start With ACES' button. The bottom banner promotes following ACES on Instagram, featuring the Instagram logo and @ACESaba handle.

Automated Client Communication

2014–2026 — Scalable Information Architecture · Digital Growth
Website header for ACES with logo and navigation links, showing a photo of a woman and child smiling, the child wearing a headband with yellow and white flowers, and text about autism resources, careers, services, and support.
2014 · Drupal

8 locations · 6 resource destinations · 5 states

About ACES
Get Services
Autism & Special Needs
Our Mission
Methodologies

Services
Insurance Based Services
Early Infant Intervention
Home Based Intervention
Clinic Based Intervention
Speech Therapy
Occupational Therapy

Resources
Apps
Better Sleep
Blog
Feeding
Safety
Task Analysis

Contact Us
Email ACES
Request Consultation
YourHealthFile
Bill Pay
‍

Website header for ACES showing a smiling young child with curly hair on a blue-green background, ACES 25-year anniversary logo, and text about the organization's dedication to enhancing life quality for individuals and families affected by autism or other needs, with a contact phone number and navigation links.
2018 · WordPress

24 locations · 6 resource destinations · 6 states

About ACES
Get Services
Autism and Special Needs
Our Mission
Methodologies
Terms of Use
Kristin Farmer Autism Center
Cookie Policy
Privacy Statement
Disclaimer

Services
ABA in Demand
Clinic Based Intervention
Early Infant Intervention
Home Based Intervention
Insurance Based Services
Occupational Therapy
Telehealth Based Interventions

Resources
Better Sleep
Blog
Feeding
News
Task Analysis
DDS Appeals

Contact Us
Email ACES
YourHealthFile

Website header with ACES logo and navigation menu including Our Services, Family Resources, Join Our Team, Our Story, and Locations, showing a headline that reads Compassionate ABA Therapy for Autistic Children with a subheading about high-quality autism care and a Get Started button; alongside are photos of a child’s drawing, a girl smiling with painted hands, a small room with a couch and butterfly art, and a rocket-shaped play structure.
2022 · WordPress

75 locations · 5 resource-oriented destinations · 9 states

Home
About ACES
Getting Started
Therapy Services
Resources
Careers

Free Webinars
Caregiver Collaboration
Partners in the Community
Blog

Refer A Client
FAQs
Contact Us

Accessibility Statement
Privacy Policy

Website header for ACES featuring a smiling child with curly hair and a woman beside them, alongside text promoting early autism care with twice the outcome per therapy hour, and navigation links including Services, Autism & ABA, Find a Location, Outcomes, Resources, About ACES, Careers, and contact options.
2026 · Webflow

76 active locations · 3 resource destinations · 8 states

Services
Center-Based ABA
Home Based ABA
School Based ABA
Parent & Family Training

Autism & ABA
What Is Autism
‍How Do I Get an Autism Diagnosis?
Signs of Autism by Age
What is ABA Therapy
Why Early Intervention Matters

Outcomes

Resources
Blog
FAQs
Insurance & Funding
‍
About Us
Our Story
Careers
Contact Us
Refer a Client

2015–2026 — Reusable Page Systems · Web Experience
ACES website screenshot showing a San Diego location map at the top with points of interest, a photo of the ACES San Diego office building with a white car parked in front, and contact information including address, phone, fax, and buttons for email, contact card, Google Maps, and Bing Maps.

2015 · Drupal · Individual Pages

↓
2017–2026 · System Evolution
Webpage for ACES San Diego featuring a skyline photo of downtown San Diego at sunset with reflections on water. The page includes address, phone, fax, hours, and contact details. Sections highlight Parent Concierge and Parent Workshops with images and sign-up buttons. Upcoming Events are shown with dates and titles, including telehealth peer support groups. A Sibling Spotlight section presents three articles with photos and titles about siblings' experiences. The footer includes ACES logo, social media icons, and navigation links.

2020 · WordPress · Template-Based

2020 · WordPress · Template-Based

→ 2023 · WordPress · Template-Based

Webpage screenshot of Mission Valley ABA therapy location in San Diego showing a modern waiting room with seating, windows, and colorful decor, information about ABA care and insurance options, testimonials with images of therapist and child, progress updates with children playing, a common questions section, and contact information with a call to action for support and help.

→ 2026 · Webflow · CMS-Driven

—  SYSTEMS DESIGNED TO SCALE

Making Growth Repeatable

Building the brand, campaign and production systems to support a growing organization

As ACES expanded into new markets, the creative challenge shifted from producing individual pieces to building systems that could scale. I developed reusable brand, campaign and production frameworks that helped teams move faster, maintain consistency and adapt creative across locations, audiences and channels.

Multi-Market Brand Systems

Created flexible brand systems that maintained a consistent ACES identity while supporting the needs of individual markets and locations.

Integrated Campaign Systems

Built repeatable campaign frameworks across digital, email, social, print and other touchpoints, creating connected experiences instead of one-off executions.

Scalable Creative Production

Developed templates, standards and reusable assets that streamlined production and made it easier to deliver consistent creative across a growing organization.

— LOCALIZING THE BRAND

01

As ACES expanded into new markets, I developed flexible creative systems that maintained a consistent brand while adapting messaging, imagery and materials for different locations, audiences and services.

2013–2026 — Market Expansion · One Brand
Map of the United States in 2013 showing 8 locations in 5 states, with those states highlighted in blue and other states in gray.

As ACES grew from a regional organization into a multi-state provider, each new market increased the need for creative that could scale without losing brand consistency. I developed systems that gave local teams flexibility while keeping every market connected to a recognizable ACES identity.

— LOCALIZING THE BRAND

02

I developed and refined standards for identity, typography, color and brand application, creating a more consistent visual foundation that teams could use across the organization.

2026 — Localized Campaign System · Five Texas Markets
Two children, a girl in a blue dress and a boy in a white shirt and jeans, hold red paper hearts on sticks in front of their eyes, smiling.

A shared campaign system allowed individual centers to promote the same sensory-friendly event while localizing location details, registration paths and calls to action within a consistent ACES brand experience.

A smiling young girl wearing a red headband with heart antennae holds red paper hearts while sitting at a table covered with craft supplies and red heart cutouts, promoting a Sensory Friendly Valentine's Event for children aged 1-6 on February 7, 2026, at ACES Alamo Ranch in San Antonio, Texas.

Alamo Ranch

Young girl with long hair wearing a red headband with hearts, smiling at a table covered with red heart-shaped paper cutouts and craft tools, promoting a sensory-friendly Valentine's event for children ages 1-6 hosted by ACES Fort Worth on February 7, 2026, from 2pm-5pm, featuring crafts, sensory activities, scavenger hunt, music, coloring, and light refreshments in a calm, inclusive setting.

Fort Worth

Smiling young girl with long brown hair wearing a red heart headband, sitting at a table crafting red paper hearts with scissors and red markers, promoting a sensory-friendly Valentine's Day event for children ages 1 to 6. The event offers hands-on crafts, heart-themed sensory activities, a photo booth, scavenger hunt, music, coloring pages, small bouquets, light refreshments, and is hosted by ACES Katy on February 7, 2026, from 2 to 5 pm.

Katy

Smiling young girl with dark hair wearing red heart antenna headband, seated at a table covered in red paper hearts and craft supplies, holding a heart and scissors, promoting a sensory-friendly Valentine's Day event for children ages 1-6 hosted by ACES Leander, featuring crafts, sensory activities, a photo booth, scavenger hunt, music, coloring pages, and light refreshments, on Saturday, February 7, 2026, from 2pm to 5pm.

Leander

Smiling young girl wearing a red headband with heart antennae, holding red paper hearts and scissors, seated at a table with craft supplies and red heart cutouts scattered on it, promoting a sensory-friendly Valentine's Day event by ACES Plano for children aged 1-6 on February 7, 2026 from 2pm-5pm.

Plano

Local Activation · Community & Location Marketing

2023 — Rancho Bernardo Grand Opening · Integrated Local Activation

To support the opening of ACES Rancho Bernardo, I developed a coordinated local campaign across paid social and direct mail, using a consistent creative system to build awareness, introduce the new center and drive attendance within the surrounding community.
‍

Direct Mail · Postcard

Announcement for the grand opening of Autism Services in Rancho Bernardo on November 14 from 3 to 5 PM with a ribbon cutting ceremony at 3:30 PM, featuring colorful bunting and a megaphone illustration.

Postcard · Front

Announcement for ACES Rancho Bernardo autism center grand opening on November 14th from 3:00-5:00 PM in Rancho Bernardo, CA, promising a sensory-friendly event with fun, food, and festivities. RSVP link and QR code included. Address: 15373 Innovation Drive, Suite 170, San Diego, CA 92128.

Postcard · Back

Paid Social · Meta Campaign

Colorful flyer announcing Autism Services in Rancho Bernardo Grand Opening on November 14 from 3-5PM with a Ribbon Cutting Ceremony at 3:30PM, showing a hand holding a megaphone and the ACES logo with the tagline Elevating the Standards in the Treatment of Autism.

9:16 · Portrait

Announcement poster with colorful bunting at top and a hand holding a megaphone on the right. Text reads: Grand Opening Autism Services In Rancho Bernardo November 14, 3-5PM. Ribbon Cutting Ceremony at 3:30PM. ACES logo and tagline 'Elevating the Standards in the Treatment of Autism.' on a teal and white background.

4:5 · Portrait

Announcement for grand opening of autism services in Rancho Bernardo on November 14, 3-5PM, with ribbon cutting ceremony at 3:30PM, featuring ACES logo and slogan 'Elevating the Standards in the Treatment of Autism.'

1:1 · Square

Graphic announcement for a grand opening of autism services in Rancho Bernardo on November 14 from 3 to 5 PM, with a ribbon cutting ceremony at 3:30 PM, decorated with colorful triangular pennant banners and a hand holding a megaphone.

1.91:1 · Landscape

Consistent Brand · Flexible Execution

I built adaptable brand systems that could support everything from local growth and clinical tools to research, employee engagement and acquisitions, maintaining a recognizable ACES identity across very different audiences and objectives.

Local Growth

Promotional graphic showing two young children hugging and smiling, with text about ACES offering autism support through compassionate ABA therapy for Texas families. Highlights include personalized programs, one-on-one sessions, experienced specialists, caregiver trainings, and family support. The graphic announces a new ACES center opening soon in Live Oak, Texas, with the address 8304 Pat Booker Rd., Live Oak TX, 78233, and a URL for starting ABA therapy.
Infographic showing ACES ABA serving communities in Texas including Austin, Dallas, Fort Worth, and others, offering ABA therapy through clinic, home, school, telehealth, and community settings. Includes a map pinpointing Live Oak location, a QR code to start ABA therapy with ACES, and logos of accepted insurance providers like Aetna, Cigna, Optum, Evernorth, Humana Military, BlueCross BlueShield of Texas, Magellan Health, and UnitedHealthcare. Contact info with website and phone number is displayed, celebrating 30 years of service.

Live Oak Center Launch · Local Acquisition

CLINICAL COMMUNICATION

Behavior plan troubleshooting flow chart by ACES for autism treatment, listing seven steps: Step 1 - Is this behavior appropriate and socially significant, or a symptom of autism? Step 2 - Consider outside variables like medical or environmental changes. Step 3 - Check implementation fidelity with caregivers and BCBA. Step 4 - Verify data integrity with clear definitions and accurate IOA. Step 5 - Assess proportionality of hours and goals delivery. Step 6 - Review function and FERB data, adjusting if behavior persists. Step 7 - Evaluate reinforcement density and consequences to prevent treatment failure.

Behavior Plan Troubleshooting · Clinical Decision Support

THOUGHT LEADERSHIP

Cover page of a caregiver collaboration case study dated April 30, 2025, titled 'Meaningfully Better Results Associated with Deeper Caregiver Training,' featuring cartoon illustrations of five people on computer and laptop screens connected by curved lines with icons of a pencil, phone, book, light bulb, rocket, robot, and numbers 1 and 2 on a purple background, with 'ACES Elevating the Standards in the Treatment of Autism' at the bottom.
Caregiver Collaboration Case Study document with a photo of a smiling adult man and woman playing with two young children on the floor using colorful blocks, illustrating caregiver-child interaction. The study highlights that ACES Caregiver Collaboration Network improves autism care outcomes by 56% and caregiver engagement by 20% through team-based training. The text details the study's findings, emphasizing better clinical results and increased utilization with collaborative caregiver training since November 2021. The image conveys positive family and caregiver collaboration in autism care.
A woman with glasses and a young girl sitting at a desk, both smiling and waving at a laptop screen, appearing to engage in an online training session; on the desk are notebooks, a pen, and a lamp.
Bar graph titled 'Average Change in VABS-ABC' showing comparison of change in points without and with Caregiver Collaboration Network (CCN). Without CCN, the change is 2.5 points; with CCN, it is 3.9 points, a 56% increase in outcomes. The graph illustrates results from a study showing that families engaged with CCN gained more points in children's VABS-ABC scores compared to those not involved, indicating better outcomes from caregiver training and collaboration.
Bar chart comparing percent of caregiver training hours used before and after CCN: 55% before and 75% after, showing a 20% increase. Text above attributes improved outcomes to expanded caregiver education. Below is a conclusion emphasizing that early autism interventions yield better results, with ongoing individual treatment adjustment improving effectiveness.
Informational graphic about ACES, a provider supporting individuals with autism and special needs, detailing their mission, client contact methods including phone, email, and online, and a U.S. map highlighting states served: Arizona, California, Colorado, Hawaii, North Carolina, Oklahoma, Texas, Utah, and Washington. It also includes a QR code to find offices and the ACES website and toll-free number for contact.

Caregiver Collaboration Case Study · Research Communication

CULTURE + EMPLOYEE EXPERIENCE

ACES License to Lead badge featuring a photo of Maya Bennett with glasses and light brown hair, ID #1ACES, effective April 15, 2026. Lists leadership behaviors: Solve for 'We' v. 'Me', Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, Stay Humble and Empathetic. A heart-shaped diagram highlights clients and families at the center with layers labeled Success, You, Goals, and Talent. Text at bottom reads: Enhance Lives and Help More People Reach Their Potential.
ACES License to Lead card featuring a smiling man with dark hair and beard named Alex Morgan, ID #1ACES, effective April 15, 2026. Lists leadership behaviors: Solve for "We" vs. "Me," Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, Stay Humble and Empathetic. Features a heart-shaped diagram with layers labeled You, Clients & Families, Community, Team, and ACES at the center. Includes ACES logos and a banner stating Enhance Lives and Help More People Reach Their Potential.
License to Lead card for Taylor Reed of ACES, effective April 15, 2026, highlighting leadership behaviors: Solve for We vs Me, Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, Stay Humble and Empathetic. Includes a photo of Taylor Reed smiling with braided hair, ACES logo, 30 years of service badge, and a heart-shaped diagram with values: You, Clients & Families, Support, Teams, and Home. Bottom banner reads Enhance Lives and Help More People Reach Their Potential.
ACES License to Lead card for Jordan Ellis with ID #1ACES, effective April 15, 2026. It lists leadership behaviors: Solve for the 'We' vs. 'Me,' Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, Stay Humble and Empathetic. Includes a heart-shaped diagram with layers labeled You, Clients & Families, Co-workers, Supervisors, and Organization. 30 Years of Service noted and bottom banner reads Enhance Lives and Help More People Reach Their Potential.
License to Lead card from ACES featuring a smiling bald man in a gray shirt, identified as Marcus Bennet, effective April 15, 2026. The card lists leadership behaviors with acronym S.C.A.L.E.S.: Solve for the "We" v. "Me," Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, Stay Humble and Empathetic. A heart-shaped infographic highlights Clients & Families at the center, surrounded by You, Co-Workers, Teams, and Others. The bottom banner reads Enhance Lives and Help More People Reach Their Potential.
License to Lead card for Priya Shah with her photo, ID #1ACES, effective date April 15, 2026, and leadership behaviors listed as Solve for the We vs Me, Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, and Stay Humble and Empathetic, with a heart-shaped graphic illustrating focus areas and a footer stating Enhance Lives and Help More People Reach Their Potential.

Licence to Lead · Leadership Recognition System

M&A / BRAND TRANSITION

Map showing locations of Ally Pediatric Therapy, now rebranded as ACES, in the Phoenix, Arizona area with numbered markers indicating addresses in Surprise, Avondale, Peoria, Glendale, Phoenix, Chandler, Gilbert, and Mesa. The image includes the logos of Ally Pediatric Therapy and ACES at the top and a list matching the numbers to specific street addresses and suite numbers in Arizona.
Advertisement for ACES ABA care in Arizona featuring Bradley Eicher, Outreach Executive, with contact details and a photo of a man in a blue ACES shirt. It promotes starting ABA therapy with ACES and lists accepted insurance providers including Aetna, Cigna, Banner Health, Health Choice, Humana Military, Tricare, Anthem BlueCross BlueShield, Mercy Care, and UnitedHealthcare. The ad includes the ACES logo, website www.ACESaba.com, a toll-free number, and mentions 30 years of service and commitment to autism treatment standards.

Ally Pediatric Therapy → ACES · Brand Transition

— STREAMLINING PRODUCTION

03

I built repeatable creative systems, standardized workflows and new production tools that made it possible to support a growing organization with greater speed, consistency and efficiency.

800+

CREATIVE ASSETS ANNUALLY

Produced and managed a high volume of creative across digital, print, marketing, clinical and internal communications.

10

REQUESTS PER WEEK

Managed an average of 10 creative requests each week while balancing priorities, deadlines and needs across the organization.

~30%

FASTER PRODUCTION

Reduced creative production time by approximately 30% through AI-assisted workflows, automation and more efficient production systems.

TEMPLATES & REUSABLE SYSTEMS

Created and maintained reusable design systems across Adobe Creative Cloud and presentation platforms, allowing recurring campaigns and communications to be produced faster while maintaining consistent brand standards across formats, markets and teams.

Campaign Production

A screenshot of Adobe Illustrator 2026 workspace showing five versions of a social media campaign template for ACES promoting a professional free autism consultation day on November 10 from 10:00 am to 4:00 pm at 1600 W. Chandler Blvd., Suite 180, Chandler, AZ 85224. Each design features a photo of two children, a girl in a green sweater and backpack, and a boy wearing glasses and a white shirt. The text invites viewers to sign up for free consultation from autism experts and provides the URL blog.acesaba.com/meet-us-chandler. The ACES logo and Pediatric Developmental Connections branding appear on each version, which vary in layout and dimensions to suit different social media formats.

Illustrator · Multi-Format Campaign System

Presentation Governance

PowerPoint slide titled 'ACES Style Guide for PowerPoint' with update date March 17, 2023, describing the guide's focus on brand consistency, credibility, trustworthiness, perception management, marketing, and brand equity, alongside a photo of two children wearing colorful superhero capes and masks, smiling against a blue background.

PowerPoint + Keynote · Brand & Presentation System

Cross-channel Production

Screenshot of Adobe InDesign 2026 workspace showing a flyer template for free autism consultation in Dallas Fort Worth by ACES, featuring photos of smiling children and text with registration details and benefits of consulting a professional.

InDesign · Digital + Print Template System

Workflow & Automation

Implemented a clear request, review and approval process to reduce back-and-forth, improve visibility and keep projects moving.

  • Centralized intake and tracking
  • Defined review and approval stages
  • Automated notifications
  • Better prioritization and resource allocation
  • Reduced turnaround times
Workflow Automotion
Asset Organization & Access

Built an organized, easy-to-use asset library so teams could quickly find and use approved materials, maintaining consistency and reducing duplicate work.

  • Centralized brand asset library
  • Organized by channel, audience and use case
  • Quick access for internal teams and external partners
  • Improved version control and governance
Screenshot of a file browser window showing the ACES folder with subfolders including Art Department, Brochures, Business Cards, Corporate Identity, Floor Plans, Marketing, Posters, Reports, Stickers, and Tshirts, among others, each labeled as a folder.
ACES Art Department file naming guide explaining allowed alpha numeric characters, camel case usage, file naming examples for main artwork, notes, multiple versions, business card naming, and a version naming key with abbreviations like ADS for ads, ART for art department, BRS for brochures, BC for business cards, and more.
AI-ASSISTED PRODUCTION

Integrated AI tools into the creative process to accelerate concepting, copy development, image creation and production, resulting in significant time savings without sacrificing quality.

Concept Development

Used iterative prompting to explore and develop a creative concept, then refined AI-generated elements through traditional design and production workflows to create the final branded execution.

A mock driver's license styled card titled 'License to Lead' featuring a photo of a smiling woman. The card lists credentials including therapist ID, name 'Empowering Educators,' effective date 04/28/2024, license type Autism Therapist, patient class Kids, compassion 100%, patience unlimited, dedication lifetime. It includes a #1 Mentor badge and taglines Advocate, Inspire, Support and Leaders in Autism Care beneath. Surrounding the card is text describing this as a clean License to Lead driver's license design with options for print specifications, color matching, and editable files.
A digital message conversation showing a design mockup of a colorful card titled 'License to Lead' for autism care, listing therapist ID, name 'Empowering Educators', effective date 04/28/2024, license type autism therapist, patient class kids, compassion 100%, patience unlimited, dedication lifetime with tagline 'Leaders in Autism Care'. Below the card, a message offers additional design refinements like removing the bottom tagline, adding editable fields, print-ready conversion, and color matching with a thumbs-up emoji.
Digital screenshot showing a design approval chat for a 'License to Lead' card for autism therapists, highlighting improved color alignment to hex codes #00a1af (teal) and #ba569f (pink) in a cleaner gradient blend with details including therapist ID, name 'Empowering Educators,' effective date 04/28/2024, license type, patient class, and care values.

Prompt + Iteration

Screenshot of text conversation in a messaging app titled 'DMV Photo Edit Request' with a user requesting to create a realistic DMV driver's license photo from an uploaded image. The text outlines steps for editing, including preserving facial features, adjusting the expression, centering and cropping to standard ID framing, replacing the background with a flat DMV-style backdrop, normalizing lighting, removing distractions, and ensuring a realistic look. The image includes a small photo of a man smiling with a dog in the bottom right corner and a message input area at the bottom.
Screenshot of a chat window titled 'DMV Photo Edit Request' showing text instructions for editing a photo with a flat neutral background and maintaining facial features, followed by a user's message requesting a new Drivers License style photo. Below the chat, there is a portrait of a smiling man with short curly hair and a beard against a blue background, wearing a black shirt.

Asset Development

Screenshot of Adobe Photoshop 2026 window showing a design for a card titled 'LICENSE TO LEAD Support Team Edition' celebrating 30 years of service with the ACES logo. The card includes fields for ID, name, effective date, and a thank you message for leadership, along with a layered heart graphic depicting percentages of Clients & Families, Staff, and Caregivers. Bottom banner reads 'Enhance Lives and Help More People Reach Their Potential.' Photoshop interface reveals layers panel with multiple grouped layers and editing tools.

Design + Refinement

License to Lead card for Dan Johnson with ID #1ACES and an effective date of April 15, 2026, from ACES celebrating 30 years of service. The card includes a photo of a smiling man, Dan Johnson, and a list of leadership behaviors: Solve for the “We” vs. “Me,” Continuously Improve, Act with Accountability, Lead with Purpose, Expect Excellence, and Stay Humble and Empathetic. A heart-shaped diagram shows layers of focus: You, Teams, SVs, Support, Care, and Clients & Families. The card motto reads, Enhance Lives and Help More People Reach Their Potential.

Final Creative

Copy Development

Developed a structured AI writing framework that translated ACES brand voice, terminology, accessibility and formatting standards into repeatable guidance for content development. The system accelerated drafting and editing while helping maintain a consistent voice across channels.

Text document titled 'ACES Corporate Writing Style' from ACES, an autism treatment organization, outlining writing guidelines: reading level at about 5th grade using short, clear sentences; voice should sound knowledgeable and conversational with caring and supportive tone; preferred terminology includes autism-related terms and avoids words like 'patients,' 'cure,' or 'disabilities;' focus on progress by stating what skills help rather than fixing problems; address families as partners avoiding guilt; calls to action should be simple and clear; an overall test asks if writing sounds like a caring knowledgeable person explaining clearly to a parent or professional.

Writing Framework

Email draft titled 'Opt In Email Draft' with text instructing to create email text for opting into electronic statements and managing account sign-in via URLs www.ACESaba.com/manage and www.ACESaba.com/statements. Below the draft, email content includes subject 'Go Paperless with ACES – Opt In for Electronic Statements!' and header 'Simplify Your Statements with ACES.' Body text describes benefits of electronic statements: faster, secure access, anytime access, and sustainability. It invites users to opt in via a link, manage account settings, and ends with a thank you from The ACES Team.

AI-Assisted Draft

Email titled 'Juniper Monthly e-Statements' from ACES showing a smiling man holding a credit card beside a child using a tablet, promoting opting in for electronic statements to simplify and reduce paper clutter, with buttons to opt in or manage account, and social media icons including Instagram.

Published Email

Text document titled 'ACES Corporate Writing Style' from ACES, an autism treatment organization, outlining writing guidelines: reading level at about 5th grade using short, clear sentences; voice should sound knowledgeable and conversational with caring and supportive tone; preferred terminology includes autism-related terms and avoids words like 'patients,' 'cure,' or 'disabilities;' focus on progress by stating what skills help rather than fixing problems; address families as partners avoiding guilt; calls to action should be simple and clear; an overall test asks if writing sounds like a caring knowledgeable person explaining clearly to a parent or professional.

Writing Framework

Email titled 'Juniper Monthly e-Statements' from ACES showing a smiling man holding a credit card beside a child using a tablet, promoting opting in for electronic statements to simplify and reduce paper clutter, with buttons to opt in or manage account, and social media icons including Instagram.

Published Email

Email draft titled 'Opt In Email Draft' with text instructing to create email text for opting into electronic statements and managing account sign-in via URLs www.ACESaba.com/manage and www.ACESaba.com/statements. Below the draft, email content includes subject 'Go Paperless with ACES – Opt In for Electronic Statements!' and header 'Simplify Your Statements with ACES.' Body text describes benefits of electronic statements: faster, secure access, anytime access, and sustainability. It invites users to opt in via a link, manage account settings, and ends with a thank you from The ACES Team.

AI-Assisted Draft

Image Production

Used AI-assisted image editing to extend source photography beyond its original dimensions, then refined and recolored the generated imagery in Photoshop to create a production-ready asset aligned with the ACES brand.

Screenshot of Adobe Photoshop 2026 workspace showing an image of a smiling bearded man and a young boy in a ball pit with colorful plastic balls, the boy holding a pink ball.

Original Asset

Editing screen in Adobe Photoshop 2026 showing a photo of a bearded man and young boy smiling and taking a selfie while sitting in a colorful ball pit with balls in green, yellow, pink, purple, orange, and blue.

AI-Assisted Extension

Screenshot of Adobe Photoshop 2026 interface showing an open project with a bearded man and a young boy smiling and holding a pink ball in a pool filled with colorful balls, mostly pink, turquoise, and white.

Photoshop Refinement

A man and young boy smiling and taking a selfie together while sitting in a ball pit filled with blue, purple, and pink balls; a pink ball is held by the boy. Text on the left reads 'Board Meeting February 8, 2024' above the ACES logo.

Final Application

— PROTECTING CONSISTENCY

04

Developed and maintained practical brand standards that gave internal teams and external partners clear guidance for applying the ACES identity consistently across print, digital and presentation environments.

Shared Brand Resources

Built and maintained centralized libraries of approved brand assets, templates and production resources, giving teams consistent access to the materials they needed while reducing duplication and off-brand execution.

Screenshot of Adobe Creative Cloud Libraries interface showing various project folders such as ACES Colors 2013-2022, ACES Colors 2023, ACES Logos 2023, Awards, Floor Plans and Maps, GO Artwork, Logos, Markers, Stock Templates, and Value Icons with user and sharing information.
Screenshot of a file directory in OneDrive under Shared Libraries for ACES 2020, LLC, showing folders and files in Marketing - General with names, date modified, size, and type, including folders for ACES Ads, ACES Journey's 2025, ACES Logos, and files like coBrandedCVScontent.docx and StyleGuide-2020External.pdf.
Screenshot of a digital file management interface under Marketing, showing a list of folders and documents with names, modification dates, and modifiers, including folders like ACES Ads, Adobe Files, Employers Initiatives, Google Ad Review, and Staff Images.
A product selection interface showing various items including pens, a spiral notepad, sticky notes book, a teal tote bag, biodegradable plastic bags in black and gray, multiple ACES Autism Center signs and frames, with each product having a 'Select' button below. The interface header shows 'Select a Product' with filters and navigation for Products and Orders.
Screenshot of a Canva Recents page showing multiple design thumbnails arranged in a grid, with options to filter by type and owner and menus for creating and navigating projects and templates on the left sidebar.

Quality + Brand Governance

Provided brand oversight and final creative production for a cross-functional Costco pitch developed by approximately 10 contributors. I brought independently developed content into a cohesive presentation system, refining hierarchy, imagery, layout and brand application while preserving each contributor’s core message.

Information slide titled 'Common Questions That Parents Need Resources' with help line numbers 1-855-ASK-BCBA and 1-855-275-2222. It shows hours for the help line: Monday to Friday 8-6 and Saturday and Sunday 9-1 PST. The slide suggests adding images from clinical reports showing eating, sleeping, safety, and birthday. It lists common support topics including behaviors, birthday parties, feeding, community outings, potty training, sleep tools, safety, shopping, and more.

Contributor Version

Infographic titled 'Common Questions That Parents Need Resources For' with a helpline number 1 (855) ASK-BCBA / 1 (855) 275-2222. Illustrations include crossed fork and knife labeled 'Healthy Eating,' a child holding a cup, a person sleeping in bed, a birthday cake with candles labeled 'Happy Birthday,' a safety sign reading 'Safety First,' a restaurant, and a grocery store. A contact box shows helpline hours Mon-Fri 8-6 and Sat-Sun 9-1 PST. Topics supported: Behaviors, Birthday Parties, Feeding, Community Outings, Potty Training, Sleep Tools, Safety, Shopping, and more.

Brand-Ready Version

Informational slide titled 'Autism and Applied Behavior Analysis (ABA)' highlighting specialization in individualized programs for whole family wellbeing. The slide explains autism as a spectrum disorder affecting social skills, repetitive behaviors, and communication, noting 1 in 36 children are identified with ASD. It includes Costco employee insights on ASD prevalence in employees aged 20-29. Color-coded sections define ABA as an evidence-based practice rooted in behaviorism, targeting behavior, skills, and safety, and describe how ABA works through individualized treatment, skill breakdown, and reinforcement. The slide emphasizes ACES ABA's person-centered care, center of excellence, and focus on family wellbeing.

Contributor Version

Infographic titled 'Autism and Applied Behavior Analysis (ABA)' describing autism, related employee insights, and ABA. A young girl dressed as a superhero stands on the left. The text defines autism spectrum disorder as a condition with social skills and communication challenges, noting 1 in 36 children have ASD. Employee data from Costco highlights high ASD prevalence in ages 20-29. On the right, four colored blocks explain ABA as evidence-based practice rooted in behaviorism and used with autistic individuals; ABA targets behavior, skills, and safety; ABA works via individualized plans, skill breakdowns, and reinforcement; ACES ABA offers person-centered care and whole family wellbeing.

Brand-Ready Version

— Building for change

Evolving a Brand at Scale

Keeping an established identity relevant through years of growth and change

As ACES grew, the brand needed to evolve with it. I expanded the visual system, introduced new creative approaches and continually refined how the brand showed up across channels, balancing change with the consistency and recognition ACES had built over time.

Visual Identity

Refined the identity, typography, color and creative expression as the organization matured.

Visual Language

Expanded the system to support new audiences, services and communication needs.

Brand Application

Guided how the evolving identity translated across campaigns, digital experiences and physical applications.

— Visual Identity Evolution

01

The ACES identity evolved through deliberate refinements to color, imagery and creative expression, while a consistent typographic foundation helped keep the brand familiar and recognizable.

Color System Evolution

Expanded and refined the ACES color system over time, introducing greater range and flexibility while maintaining the core colors that kept the brand recognizable.

ACES Color Pallet updated November 2016 showing primary and accent colors with corresponding Benjamin Moore names, Pantone codes, hex, RGB, and CMYK values. Primary colors: Luxe (Pantone 5285 C), Amorous (Pantone 8100 C), Fiji (Pantone 5415 C), Wish (Pantone Warm Gray 3C), Willow Creek (Pantone Warm Gray 6C). Accent colors: Blue Lagoon (Pantone 549 C), Antelope Canyon (Pantone 7411 C), Traditional Yellow (Pantone 7402 C), Passion Plumb (Pantone 5125 C), Mulberry (Pantone 689 C).

2016

Environmental Color Standards, 2019

2017

ACES Colors Master Guide from October 2019 showing primary, secondary, and fades color palettes for promotion of ACES. The guide details hex codes and RGB values for Primary Colors: ACES Plumb, Dusty Purple, Primary Blue, Black, Base; Secondary Colors: ACES Yellow, Orange, Dark Blue, Island Blue, Purple, Violet, Base Dark; and ACES Fades Colors blending some primary colors. It includes a description emphasizing use exclusivity and color roles in the ACES palette.

2019

Brand Color System, 2023

2023

ACES Colors Master Guide March 2026 shows the ACES color palette for promotion materials with primary and accent colors, including ACES Dark Blue (#2f444c, RGB 47,67,76), ACES Primary Blue/Bright Cyan (#00a1af, RGB 0,161,175), ACES Medium Blue (#6797a6, RGB 103,151,166), ACES Light Blue (#a7cdcb, RGB 167,205,203), ACES Pink/Magenta (#ba539f, RGB 186,83,159), ACES Plumb (#693a52, RGB 105,58,82), ACES Medium Teal (#bddad8, RGB 189,218,216), ACES Light Teal (#e1ecec, RGB 225,236,236), ACES Light Gray (#eaeaea, RGB 234,234,234), ACES White (#ffffff, RGB 255,255,255), and ACES Pure Black (#000000, RGB 0,0,0).

2026

Typographic Continuity

Maintained the established typography system as the visual identity evolved, providing a consistent foundation across years of brand growth and change.

Typography guidelines for ACES brand featuring Proxima Nova font with headings and body copy examples, usage notes, and HTML code snippet for web font. Voice tone scale ranges from formal to casual, serious to playful, established to emerging, and feminine to masculine. Company contact info and copyright notice are at the bottom.

2026 Typography Standard

Visual Language

The visual language evolved from information-dense, primarily functional communications into a more expressive and flexible system built around stronger hierarchy, photography, color and clearer calls to action.

ACES Now in Utah banner showing a young child interacting with an adult, with contact info www.ACESaba.com and phone (855) 223-7123. The text explains that ACES provides Applied Behavior Analysis (ABA) services in the Wasatch front for families and individuals, focusing on autism and related disorders, and lists partner insurers including Cigna, Tricare, Aetna, Anthem Blue Cross Blue Shield, and United Behavioral Health. It invites calling or visiting the website to learn more.

2016 · Utah Market

Advertisement featuring a young red-haired child raising a fist with an excited expression. Text announces ACES ABA now serving Santa Clarita, bringing nearly 30 years of autism care. ACES offers professional services to improve life quality for individuals with autism or special needs at home, school, and community throughout their lifespan. Contact information and website www.ACESaba.com/SCL1 are provided along with a toll-free phone number. Logos of insurance providers accepted, including BlueCross BlueShield, Cigna, UnitedHealthcare, Aetna, Kaiser Permanente, and Tricare, appear at the bottom.

2023 · Santa Clarita Market

Promotional flyer for ACES autism care in Dallas Fort Worth featuring a smiling child wearing a yellow jacket and a white bow headband, with text about starting ABA services, one-on-one sessions, caregiver trainings, and a website for contact.

2026 · Dallas–Fort Worth Market, Front

Advertisement showing that ACES accepts most insurance providers including Aetna, Cigna, Humana Military, TRICARE, Evernorth Health Services, Anthem BlueCross BlueShield, and UnitedHealthcare, with a US map indicating nationwide service availability, a QR code for office locations, icons representing clinic, home, school, telehealth, and community services, and ACES contact information with a toll-free number.

2026 · Dallas–Fort Worth Market, Back

Identity Application

The mature identity was designed to work across very different environments, translating consistently from digital experiences and print communications to physical spaces while adapting to the needs of each medium.

DIGITAL EXPERIENCE
Website · 2026

Applied the evolved identity across a flexible website system, using consistent typography, color, imagery and graphic elements to create distinct experiences for families, prospective employees and location-based audiences.

Webpage section from ACES promoting early autism care with text 'Give Your Child Their Strongest Start' alongside a smiling young child and a caregiver. It mentions 2X+ outcome per therapy hour and highlights personalized, family support, and play-based care. Below, a section titled 'Care That Meets Your Child Where They Are And Helps Them Grow' describes supportive programs, with an image of a woman and preschool-age child smiling together.

Homepage · 2026

ACES careers page header with text 'Careers That Change Lives' and a button for open roles, featuring images of diverse adults interacting supportively with children, including activities like play and learning. Below, a section highlights ACES as an award-winning employer recognized by Forbes for Best Midsize Employers and Best Employers for New Grads in 2026, with a call to join ACES. The page emphasizes team growth, support, and meaningful careers in autism treatment, also noting company values like fun, culture, collaboration, service, and inclusion.

Careers · 2026

ACES ABA locations webpage showing a welcoming image of a smiling adult and child working on a puzzle, headline 'ACES ABA Locations that Feel Like Home,' and options to get started or find a location. Below is a search bar for ZIP code or region and a list of centers including Queen Creek with address, phone number, and clinic opening date, alongside a colorful indoor playroom photo and a map of North America highlighting center locations.

Location Finder · 2026

ENVIRONMENTAL BRANDING
Learning Centers · Multiple Markets

Extended the visual identity into ACES learning centers through environmental graphics, color, artwork and branded details, creating spaces that felt engaging and child-friendly while remaining recognizably ACES.

Modern reception area with a white front desk against a textured black wall featuring a decorative metal wall art, three colorful pendant lamps overhead, and a seating area with vibrant purple and magenta chairs and a playful purple animal-shaped seat on a light carpet with multicolored dots.
Bright kids' playroom with colorful educational rugs featuring numbers, letters, and colors, a small basketball hoop, toy house, play tools, hula hoops, and a wall painting of a unicorn and girl.
Bright indoor children's playroom with light wood flooring and vibrant purple walls, featuring a galaxy-themed rug, a white and blue playhouse, toy kitchen set, rocket-shaped toy, dollhouse, and various other playsets near a white door and large windows.
PRINT COMMUNICATION
Center of Excellence Quality Report · 2023

Designed a multi-page clinical report that translated complex research, outcome data and clinical findings into a structured, accessible publication through editorial hierarchy, data visualization, illustration and a consistent ACES visual system.

Illustration of a child sleeping peacefully in a purple-themed bedroom at night, under a crescent moon and stars visible through the window; above, text reads 'ACES Center of Excellence Quality Index Helps Improve Outcomes for Clients and Families' with a subheading on transforming ABA through population health, and ACES logo with tagline about autism treatment.
A flowchart titled ACES Clinical Reports showing a seven-step client journey for autism services quality indicators: Step 1 Navigating Milestones with a checklist icon, Step 2 Getting Evaluated with a doctor icon, Step 3 Starting Services with a traffic light icon, Step 4 Personalized Programming Assessment with an assessment form icon, Step 5 Consistent Treatment & Caregiver Support with a caregiver icon, Step 6 Benchmarking Progress with a bar graph icon, Step 7 Graduation with a graduation cap icon. Each step includes brief descriptive text explaining actions and goals related to ABA therapy. Above the chart are five ACES report covers with illustrations of therapists and clients. Below the chart is a section titled ABA Outcomes: How We Measure Success describing ABA goals, the clinical model used by ACES, and measures for client progress including skill acquisition, quality of life, parental stress, adaptive skills, and overall satisfaction.
Chart showing outcomes analyzed by age and severity in categories: Behavior Reduction, Adaptive Skills, Quality of Life, Parental Stress, and Client Satisfaction with referenced criteria and norms. Below is analysis text on 373 clients across ages 0-17 in nine US states using VABS scores. Four photos represent key skill areas: Communication Skills (child with megaphone), Daily Living (child sitting), Social Skills and Relationships (two children playing), and Physical Skills (two children posing). A bar chart shows average change in VABS Adaptive Behavior Composite Score by age groups, highest in 0-3 years, followed by 7-11, then 4-6, and least in 12-17 years.
— Expanding the Visual Language

02

As new audiences, services and communication needs emerged, I expanded the system with new imagery, illustration, iconography and graphic treatments that gave the brand greater creative range.

Illustration System

Established a consistent approach to illustration that made clinical, educational and everyday concepts more approachable while extending the ACES visual language beyond photography.

Illustration of three children in swimwear. The first child, a girl with brown hair in pigtails wearing a purple swimsuit, holds a red and white life preserver. The second child, a boy with dark skin and curly hair, wears blue swim trunks and orange water wings. The third child, a boy wearing an orange life vest and blue snorkel mask, is in mid-jump. Below them is the text: 'My name is ____. I am learning how to be safe when I go swimming.'
Illustrations of swimming goggles, rolled towels, ear plugs with an ear, a gym bag with items inside, a black comb, and a pink hairbrush above the text: 'To get ready for swimming lessons, I will make sure to have all of the things I need.'
Illustration of a swim instructor supporting a child wearing goggles and a purple swimsuit in the water, demonstrating swimming safety and guidance.
Illustration showing six swimming-related concepts: earplugs being inserted into an ear, a pair of teal headphones, a girl swimming with goggles, a person's legs kicking in the water, a person diving into a pool, and a girl sitting on a purple inflatable tube splashing water.
Six labeled illustrations: lockers with one open showing clothes, combination lock, changing room with benches and lockers, girl putting on a jacket, blue tiled shower stall, and child washing hair under a shower with shampoo bubbles.
Illustrations of six swimming techniques with children: backstroke with goggles, breaststroke with swim cap and goggles, stroke with breath wearing swim cap and goggles, floating face-up, freestyle/crawl stroke with goggles, and butterfly stroke smiling without goggles, all on a light blue background with labels beneath each image.
Illustration of a glass jar with purple jam inside, topped with a pink cloth tied with a ribbon, and a label showing a stick figure and the text 'ABA IS MY JAM'.
Circular sticker with a teal flower and a purple center displaying a smiley face with star-shaped eyes, surrounded by the text 'There is Always reinforcer' on a gray background.
Illustration of a half orange sun with colorful rays above text that reads 'Every Child Can Learn just not on the same day or the same way,' featuring a white stick figure inside the sun with star-shaped eyes and spiky hair.
A stylized rainbow in shades of purple, magenta, teal, and gray arches over a purple heart with a white stick figure and sun symbol inside. Above the rainbow are the words 'teach advocate' and below is the word 'include' in rounded gray letters.
Colorful butterfly with purple and orange wings and black body, surrounded by the words 'BEHAVIOR SQUAD' in multicolored playful lettering, with a small stick figure incorporated into the letter A in 'SQUAD'.
Round pink sticker with purple border and small stick figure drawings around text that says: "It's me, hi I'm the BCBA It's me" in various colors and font sizes.
"Progress is not linear" phrase shown above and around a multicolored wavy striped line, with a small stick figure drawing at the bottom right.
"DATA" in large colorful block letters, with a small stick-figure character inside the 'D'; below, the phrase "Or It Didn't Happen" is written in blue casual font.
Nine colorful logos for ACES featuring stylized stick figure person with spiky hair, infinity symbol in rainbow colors, and text promoting acceptance and leadership with phrases like 'Simply the Best in ABA,' 'Autistic People Deserve Acceptance,' and 'Impact Leadership Team.' Logos include badges, hearts, circular and mountain-themed designs with bright teal, pink, purple, and rainbow hues.
Illustration titled 'ACE Around the World' showing stick figure characters representing 18 locations with labels and icons: Carlsbad with American flag, Cerritos with scale, City of Industry with rose, Fresno with cowboy hat, Inland Empire with grapes, Irvine with orange, San Diego with beach ball, San Jose with smartphone, Chula Vista with pineapple, Fairfield with shield, Concord with torch, Garden Grove with strawberry, Hayward with ear of corn, Petaluma with golf ball, Phillips Ranch with cowboy hat, Sacramento with classical building, San Bruno with paintbrush, Tracy with train, and San Fernando Valley with cactus.
Iconography + Graphic Elements

Show the icon system and the newer geometric/organic brand shapes. The current 2026 website screenshots already demonstrate those shapes in use, but here I’d isolate the components themselves: icons, badges, shapes, patterns, perhaps arranged almost like a mini brand-guideline page.

Photography + Image Treatement

Show how photography became integrated with the visual system: crops/masks, photography paired with shapes, color relationships, overlays or other treatments you established. Your newer website work has several strong examples, but we should select images that demonstrate the treatment, rather than simply showing another website screenshot.

— Evolution in Practice

03

The evolving system came to life across campaigns, digital experiences and physical applications, creating more sophisticated executions while keeping every touchpoint recognizably ACES.